Terms and Conditions

Terms of Use

Last updated: December 9, 2025

These Terms of Use constitute a legally binding agreement between Innovative Vending Solutions, LLC and its Affiliates (“Company“, “us“, “our“, or “we“) and the individual, company, or other legal entity representing the individual using the Services (“you“, or “your“).

These Terms of Use, together with any other agreements, policies (including the Privacy Policy available at: www.ivsvend.com/Privacy) or any other terms incorporated therein or herein by reference shall hereby be collectively referred to as these “Terms“. These Terms govern your use of our website www.ivsvend.com, or any of its subdomains (together, “Website(s)”), as well as your use of our other services we provide, and any content, material, product, service or feature provided or made available to you in connection therewith (collectively: the “Services”).

By accessing or using our Goods and/or Services, you agree to these Terms. Please read these Terms carefully before using our Goods and/or Services. Your use of the Goods and/or Services is expressly conditioned on your compliance and consent with these Terms. If you do not agree to any of the provisions of these Terms you should not place an Order for Goods and must immediately stop using the Goods and Services.

Use of and access to the Goods and/or Services are void where prohibited by law. By using the Goods and/or Services, you represent and warrant that your use of the Goods and Services does not violate any applicable law or regulation.

INTERPRETATION AND DEFINITIONS 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

• “Affiliate” means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• “Country” refers to: United States.
• “Feedback” means any feedback, innovations or suggestions provided by you regarding the Goods or Services.
• “Goods” refer to the items offered for rent through the Services, including the Relax & Recharge Massage chairs and ZOOMAROO rentals.
• “Intellectual Property Rights” mean all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.
• “Minor” means a person who has not reached the Age of Majority, as determined by the law of the applicable jurisdiction in which the Services are rendered.
• “Order” means a request by you to rent Goods from us.
• “Promotions” refer to contests, sweepstakes or other promotions offered through the Services.

ELIGIBILITY

By agreeing to these Terms, you represent and warrant that you are above the age of eighteen (18) or otherwise above the age of majority as determined in the jurisdiction in which the Services are provided to you (“Age of Majority“), and can form legal binding contracts under applicable law. Any registration, use of or access to the Services by anyone under the Age of Majority is unauthorized and in violation of these Terms. If you are under the Age of Majority, you are prohibited from using or accessing the Services (or any portion, aspect or feature thereof), and we may take actions to enforce the foregoing.

In addition to the foregoing, if you are placing an Order on behalf of a Minor, you hereby represent and warrant that you are the legal guardian or parent of the said Minor and that you have the authority to enter into agreements on behalf of the Minor. By using our Services on behalf of a Minor, you acknowledge and agree that you assume full responsibility and liability for supervising the Minor’s use of the Goods and Services and ensuring compliance with all safety guidelines and operational instructions provided with the Goods required under these Terms and all applicable laws.

PLACING ORDERS FOR GOODS

By placing an Order for Goods, you represent and warrant that: (i) you are legally capable of entering into binding contracts; (ii) you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; (iii) the information you provide is true, correct and complete; and (iv) that will you pay all amounts owed to us in connection with any such Order. By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your Order.

ORDER CANCELLATION

We reserve the right to refuse or cancel your Order at any time for any reason including, but not limited to, your failure to pay, the availability of the Goods, errors in the description or prices for Goods, or errors in your Order. We further reserve the right to refuse or cancel your Order if fraud or an unauthorized or illegal transaction is suspected.

AVAILABILITY, ERRORS, AND INACCURACIES

We are constantly updating our offerings of Goods on the Service. The Goods offered through our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information regarding our Goods advertised through the Service and in our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information made available through the Services, including, but not limited to, prices, product images, specifications, or product availability. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

PRICES POLICY

Company reserves the right to revise its prices at any time prior to accepting an Order. The price you will be charged is the price that was published by the Company when you executed your Order, and your execution of an Order forms a binding contract between us and you and remains subject to the terms and conditions set forth herein.

PAYMENTS BILLING

Our provision of Goods to you is subject to you making a one-time payment in full in each instance of purchase, rental, or otherwise, as applicable. Payment can be made through various payment methods that we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (e.g., PayPal), as described at the point of Service (e.g., as displayed on the digital screen of the ZOOMAROO rental kiosks, etc.). Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your Order. You confirm that you are permitted to use the payment method you chose, and you authorize us and our designated payment processor to charge the full amount due for the applicable Goods and / or Services to the payment method you designate. You will pay any applicable taxes relating to any such Order, transactions or other monetary transaction interactions. Subject to the Section of these Term titled “Order Cancellation”, all purchases for rentals are final, and no refunds or credits will be provided.

Should automatic billing fail to occur for any reason, Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice or otherwise at the time of Order.

RELAX & RECHARGE MASSAGE

You acknowledge that your use of the Relax & Recharge Massage chair is at your sole risk, and you hereby expressly agree to assume sole responsibility for all risks and consequences associated with your and any other person’s use. You agree to consult your doctor before using our massage chairs if you have any condition that could cause you harm, including, but not limited to, pregnancy, menstruating, high fever, acute disease, osteoporosis, hypertension, using a respirator, heart disease, spinal issues, general malaise, circulation issues in legs, use of a pacemaker or any other internal medical apparatuses.

You agree to handle the Relax & Recharge massage chair responsibly and accept full responsibility for the care and use of the equipment while under your possession. In the event that the Relax & Recharge massage chair is damaged, or your use thereof results in damage to other property or injury to any person, you shall be solely responsible for the costs for repair or replacement of the Relax & Recharge massage chair, other property damage and for any injury that results.

You hereby release and forever discharge Company, its Affiliates and its and their officers, agents, and employees from any and all liability or claims for injury, illness, death or loss of or damage to property incurred by persons while using this Relax & Recharge massage chair.

ZOOMAROO RENTAL

You acknowledge and agree to the following additional terms and conditions regarding a ZOOMAROO rental:

• ZOOMAROO are rented out in proper working condition and must be returned to the ZOOMAROO parking area in the same manner
• You agree to use, maintain and take care of the ZOOMAROO in a careful and responsible manner
• You are responsible for checking the ZOOMAROO before using it
• The ZOOMAROO must remain on the premises at which the ZOOMAROO is located (e.g., the shopping mall) at all times
• All personal items must be removed from the ZOOMAROO upon return
• The ZOOMAROO cannot be left unattended
• Seatbelts are to be fastened at all times while riding the ZOOMAROO
• Minors may not rent or operate the ZOOMAROO and must be accompanied by an adult at all times
• Children under 18 months are not permitted to ride in a ZOOMAROO
• Adults are not permitted to ride in a ZOOMAROO

You are solely responsible for your own use of the ZOOMAROO, as well as for any Minors or other individuals under your legal custody or care who use the ZOOMAROO. You agree to handle the ZOOMAROO responsibly and accept full responsibility for care of the equipment while under your possession. In the event that the ZOOMAROO is damaged, lost, or causes injury or damage to any property or to any person during the time you are renting it, you shall be solely responsible for the costs for repair or replacement of the ZOOMAROO, other property damage and for any injury that results. You hereby release and forever discharge the owner of the facilities (including their officers, agents, and employees) where ZOOMAROO operates (such as shopping malls), the Company, its Affiliates and its and their officers, agents, and employees from any and all liability or claims for injury, illness, death or loss of or damage to property incurred by persons while renting the ZOOMAROO.

YOUR USE OF THE SERVICES 

You agree to do each of the following in connection with your use of the Goods and Services: (i) comply with all applicable laws, rules and regulations, including, but not limited to, those regarding data protection and privacy, Intellectual Property Rights and export control; and (ii) pay the fees for the Goods and Services, if applicable, immediately when due.

You shall not (and shall not permit or encourage any third party to) do any of the following: (a) reproduce, mirror, or frame the Services; (b) sell, assign, lease, lend, rent, distribute, or make available the Services to any third party, or otherwise offer or use the Services in a time-sharing, outsourcing, or service bureau environment; (c) modify, alter, adapt, arrange, translate, decompile, disassemble, reverse engineer, decrypt, or otherwise attempt to discover the source code or non-literal aspects (such as the underlying ideas, algorithms, structure, sequence, organization, and interfaces) of, the Services; (d) remove, alter, or conceal, in whole or in part, any copyright, trademark, or other proprietary rights notice or legend displayed or contained on or in the Goods or Services; (e) circumvent, disable or otherwise interfere with security-related or technical features or protocols of the Services; (f) make a derivative work of the Goods or Services, or use the Goods or Services to develop any service or product that is the same as (or substantially similar to or competitive with) therewith; (g) publish or transmit any robot, virus, malware, Trojan horse, spyware, or similar malicious item intended (or that has the potential) to damage or disrupt the Services; (h) take any action that imposes or may impose (in Company’s sole discretion) an unreasonable or disproportionately large load on the Services infrastructure, or otherwise interfere (or attempt to interfere) with the integrity or proper working of the Services; (i) use the Services to infringe, misappropriate or violate any third party’s Intellectual Property Rights, or any law; (j) use the Services or any part thereof, in any fraudulent or unlawful manner, or in breach of these Terms.

When using the Services, you must act responsibly and exercise good judgment. This means, among other things, that any content uploaded/written/submitted by you may not: (i) violate these Terms, or any applicable law or regulation; (ii) infringe the rights of any third party, including but not limited to, intellectual property, privacy, publicity or contractual rights; (iii) except as expressly permitted herein, use the Service for any commercial purpose whatsoever; (iv) impersonate any person or entity, or falsify or otherwise misrepresent yourself or your association with any person or entity, whether by providing or omitting to provide information; (v) interfere or damage the Services either by causing physical harm, damage or malfunctions, or by, inter alia, the use of viruses, cancel bots, Trojan horses, harmful codes, flood pings, denial-of-service attacks or similar methods or technologies, as applicable; or (vi) upload, disseminate or otherwise use the Services in connection to Abusive Content (as defined below). You understand and agree that Company may (but is not obligated to) review and remove or block any Abusive Content of any kind.

“Abusive Content”, for the purpose of these Terms, refers to any content, which: (i) is defamatory; (ii) contains nudity or sexually explicit content; (iii) disparages any ethnic, racial, sexual or religious group by stereotypical portrayal or otherwise; (iv) makes use of offensive language or images or which violates the rights of, harms, or threatens the safety of third parties or other users of the Services.

INTELLECTUAL PROPERTY

The Services and their original content, features and functionality are and will remain the exclusive property of the Company and its licensors. The Services are protected by copyright, trademark, and other laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in manner without the prior written consent of the Company.

All rights not expressly granted to you under these Terms are reserved by Company. We reserve all rights, title and interest in and to the Services. Nothing in these Terms constitutes a waiver by Company of its Intellectual Property Rights under any law or jurisdiction.

You hereby assign all rights, title and interest in and to any Feedback you provide to us. If for any reason you cannot assign any such rights, you hereby unconditionally and irrevocably waive the enforcement of such rights, and all claims and causes of action of any kind against Company with respect to such rights, and you unconditionally and irrevocably grant to Company an exclusive, irrevocable, perpetual, worldwide, fully paid and royalty-free license, with rights to sublicense through multiple levels of sublicensees, to use, make and have made, sell and offer to sell, import, reproduce, create derivative works of, distribute, publicly perform and publicly display by all means now known or later developed, such rights.

LINKS TO OTHER WEBSITES

Our Services may contain links to third-party websites or services that are not owned or controlled by Company. Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, to you or to any third party for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

TERMINATION

We may terminate or suspend your use of the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation, if you breach these Terms. Upon termination, your right to use the Services will cease immediately.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL COMPANY OR ITS AFFILIATES OR SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD-PARTY WITH RESPECT TO ANY DAMAGE OR HARM ARISING OUT OF OR IN CONNECTION WITH ANY USE OF THE GOODS OR SERVICES IN VIOLATION OF THESE TERMS, YOUR NEGLIGENCE OR MISCONDUCT.  THE TOTAL LIABILITY OF COMPANY AND ANY OF ITS AFFILIATES AND SUPPLIERS, REGARDLESS OF THE FORM OF CLAIM OR ACTION, SHALL BE LIMITED TO THE GREATER OF: (I) THE AMOUNT ACTUALLY PAID BY YOU TO COMPANY DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE OF THE EVENT GIVING RISE TO THE LIABILITY; OR (II) USD $100.00.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS AFFILIATES OR ITS SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE GOODS OR SERVICES, THIRD-PARTY SOFTWARE AND/OR THIRD-PARTY HARDWARE USED WITH THE GOODS OR THE SERVICES, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THESE TERMS), EVEN IF COMPANY, ITS AFFILIATES OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE APPLICABLE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHICH MEANS THAT SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY. IN THESE STATES, COMPANY’S, ITS AFFILIATES’ AND ITS SUPPLIERS’ LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

INDEMNIFICATION

If any third party (including, but not limited to, a regulatory or governmental authority) brings any kind of demand, claim, suit, action or proceeding against Company, Company’s Affiliates, Company’s suppliers and/or any of its or their respective directors, officers, employees, or representatives (each, an “Indemnitee”), and it arises from or is related to:

1. Your use of the Goods and Services;
2. Your breach of any provision of these Terms or of any applicable law; and/or
3. Your negligence or misconduct.

(each of the foregoing, an “Indemnity Claim”) then, you shall defend, indemnify and hold Company, and each of its Indemnitees harmless from and against any loss, damage, claim, liability, cost, demand and expense, including, but not limited to, reasonable attorneys’ fees, arising in any way from an Indemnity Claim.

Upon written request by Company (to be decided in our sole discretion), you agree to assume full control of the defense and settlement of the Indemnity Claim; provided, however, that (i) Company reserves the right, at any time thereafter, to take over full or partial control of the defense and/or settlement of the Indemnity Claim, and in such cases you agree to reasonably cooperate with 

Company’s defense activities at your own cost and expense; and (ii) you shall not settle any Indemnity Claim that requires an Indemnitee to admit to any fault or liability thereunder or that requires an Indemnitee to contribute to the settlement (monetarily or otherwise), without the express prior written consent of the Indemnitee(s).

 

DISCLAIMER OF WARRANTY

THE GOODS AND SERVICES ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND NOR GUARANTEE THAT THEY WILL BE FREE OF ANY FAULTS OR DEFECTS. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE GOODS AND SERVICES, INCLUDING, WITHOUT LIMITATION, ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE GOODS OR SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, PRODUCTS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ACCURATE, ERROR FREE, THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED, OR THAT THE SERVICES, ITS SERVERS, THE CONTENT, OR E-MAILS SENT FROM OR ON BEHALF OF COMPANY ARE FREE OF VIRUSES, SCRIPTS, TROJAN HORSES, WORMS, MALWARE, TIMEBOMBS OR OTHER HARMFUL COMPONENTS.

 

GOVERNING LAW

These Terms shall be governed by and controlled by the laws of the State of New Jersey. The parties agree that exclusive venue shall be in the courts of Gloucester County, New Jersey for any and all disputes arising out of these Terms. The parties each hereby consent to the jurisdiction of such courts, agree to accept service of process by mail, and hereby waive any jurisdictional or venue defenses otherwise available to them. Furthermore, claims may only be brought by you or on your behalf on an individual basis, and you hereby waive the right to bring any class action lawsuit, or any other consolidated or representative action, including any action in the capacity of a private attorney general.

DISPUTE RESOLUTION

If you have any concern or dispute regarding the Goods or Services, you agree to first try to resolve the dispute informally by contacting Company.

FOR EUROPEAN UNION (EU) USERS

If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are a resident in.

UNITED STATES FEDERAL GOVERNMENT END USE PROVISIONS

If you are a U.S. federal government end user, our Goods and Services are a “Commercial Product” as that term is defined at 48 C.F.R. §2.101.

UNITED STATES AND OTHER LEGAL COMPLIANCE

You represent and warrant that (i) you are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) you are not listed on any United States government list of prohibited or restricted parties.

You shall comply with all applicable import, export control and sanctions laws, including without limitation, the laws of the United States, the European Union and Germany (“Export Laws”) in connection with your use of the Goods and Services. You shall not directly or indirectly export, re-export, release, or transfer the Goods in violation of Export Laws. You may not use the Goods or Services from Crimea/Sevastopol, Cuba, Iran, the People’s Republic of Korea (North Korea), Syria, or any other country against which the United States now or in the future maintains economic sanctions or embargoes.

SEVERABILITY AND WAIVER

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the 
waiver of a breach constitute a waiver of any subsequent breach.

RELATIONSHIP

Nothing in these Terms shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and Company.

TRANSLATION INTERPRETATION

These Terms may have been translated if we have made them available to you through our Services. You agree that the original English text shall prevail in the case of a dispute resulting from any translation.

CHANGES TO THESE TERMS OF USE

We reserve the right, at our sole discretion, to modify or replace these Terms at any time, and such change will become effective upon the date on which it is posted through the Services. You are responsible for checking the Services regularly for any such changes. By continuing to access or use our Goods and / or Services after those revisions become effective, you agree to be bound by the revised terms and conditions. If you do not agree to the new terms, in whole or in part, you must stop using the Goods and the Services.

ASSIGNMENT

You may not assign your rights or delegate your obligations under these Terms without our prior written consent. Any purported assignment contrary to this section will be null and void and without effect. Company may assign its obligations under these Terms without your consent and without notice or obligation to you.

NO THIRD-PARTY RIGHTS

There are no third-party beneficiaries to these Terms.

FORCE MAJEURE

Company shall not be responsible for any failure to perform any obligation or provide any of the Goods or Services hereunder because of any (a) act of God, (b) war, riot or civil commotion, (c) governmental acts or directives, strikes, work stoppage, or equipment or facilities shortages, and/or (d) other similar cause beyond Company’s reasonable control. For the avoidance of doubt, and without limiting the foregoing, any problems relating to the hosting of the Services shall not be deemed within Company’s reasonable control.

CONTACT US

If you have any questions about these Terms, you can contact us by visiting the Customer Care page on our Website.

Privacy Policy

(Last updated: December 23, 2025)

Innovative Vending Solutions, LLC and its affiliates (“us”, “we” or “Company”) respects the privacy of its users (each, “you” or “User”) and is committed to protecting the privacy of Users who access, use, and/or register to our website, at www.IVSvend.com, and any of its subdomains (together, “Website”). We have published this privacy policy (this “Privacy Policy”) to outline our practices with respect to collecting, using and disclosing your information when you use the Website. We encourage you to read the Privacy Policy carefully and use it to make informed decisions.

By using the Website, you agree to the terms of this Privacy Policy, and your continued use of the Website constitutes your ongoing agreement to this Privacy Policy. The Privacy Policy is a part of our Terms of Use located here (the “Terms of Use“) and is incorporated therein by reference. If you do not agree to this Privacy Policy, you may not access or use the Website.

What Type of Information We Collect

We may collect two types of data and information from our Users.

The first type of information is non-identifiable information that may be made available or gathered via your use of the Website but that can’t be linked to you or used to identify you (“Non-personal Information”). We are not aware of the identity of the individual from which the Non-personal Information is collected. Non-personal Information that is collected may include aggregated usage information and technical information transmitted by your device, such as certain software and hardware information about your device (e.g., the device you use, the type of browser and operating system your device uses, language preference, access time and the website’s domain name from which you linked to the Website, etc.), which may be used to enhance the functionality of the Website. We may also collect Non-personal Information about your activity on the Website (e.g., pages viewed, online browsing, clicks, actions, timestamps, etc.).

The second type of information that we may collect is personally identifiable information, namely information that identifies an individual or may, with reasonable effort, identify an individual, as may be further defined under applicable laws (“Personal Information”).

When you interact with the Website, we may collect the following types of Personal Information and Non-personal Information:

• Contact Information: We ask for and, at your option—collect, your contact information (such as name, email address, phone number) and your location information from you when you submit web forms on our Website, including when you fill in a customer care form, or when you sign-up to receive other communications. If you submit a form on our Website to report a problem, you may be asked to provide us with some additional Personal Information, as may be required for us to solve the problem.
• Device Information: We may collect Personal Information from your device. Such information may include geolocation data, IP address, unique identifiers (e.g., MAC address and UUID) as well as other information which relates to your activity through the Website.
• Transaction Information: We collect information about our transaction with you, which includes the location, date and time of such transaction.

For the avoidance of doubt, if we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information as long as the information continues to constitute Personal Information under any applicable law.

Google Analytics

We use a tool called “Google Analytics” to collect information about your use of the Website. Google Analytics collects information such as how often Users access the Website, what pages they visit and when they do so, etc. We use the information we get from Google Analytics only to improve our Website. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with Personal Information. Google’s ability to use and share information collected by Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Lawful Grounds for Processing (only applicable to residents in applicable jurisdictions)

Please note that our legal basis for collecting and using your Personal Information will depend on the Personal Information collected and the specific context in which we collect it. We collect Personal Information from you only where: (a) we have your consent to do so, (b) where we need your Personal Information to perform a contract with you (e.g. to deliver a service you have requested), or (c) where we are required to collect, retain or share such Personal Information under applicable laws.

Where we rely on your consent to process your Personal Information, you have the right to withdraw or decline consent at any time. Where we rely on our legitimate interests to process your Personal Information, you have the right to object (see further details on your rights and how to exercise them in the “Your Rights” section below).

How We Use the Information

We use and disclose Personal Information and Non-personal Information in the manners described in this Privacy Policy.

In addition to the purposes listed above, the information we collect, which may include your Personal Information, is used for the following purposes:

• To provide you services.
• To identify and authenticate your access to the Services.
• To communicate with you and to keep you informed of our latest updates and newsletters.
• To perform research or to conduct analytics in order to improve and customize the Services to your needs and interests.
• To respond to your queries.
• To investigate and resolve disputes in connection with your use of the Website.
• To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Website.
• To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.
• As you may otherwise consent from time to time.
• We do not “Sell” but we may “Share” Personal Information, as these terms are defined under the CCPA.

To Whom We Disclose the Information and for What Purposes

We may disclose your Personal Information with the following recipients and for the following purposes:

• Service providers: We may disclose any Personal Information with our selected subcontractors and service providers as necessary for the operation of the Website. When we disclose information with service providers, we ensure they only have access to such information that is strictly necessary for us to maintain the Website, provide our products and services, and respond to requests submitted by you. These parties are required to secure the Personal Information they receive, and to use it for pre-agreed purposes only, while ensuring compliance with all applicable data protection regulation (such service providers may use other Non-personal Information for their own benefit). We use the following third-party services when you submit web forms on our Website, including when you fill in a customer care form, or when you sign-up to receive other communications:
  • WordPress (https://wordpress.com/)
  • Gravity Forms (https://www.gravityforms.com/)
  • Zendesk (https://www.zendesk.com/)
  • Zapier (https://zapier.com/)

For more information regarding how our third-party subcontractors listed above use and process your information, please review the applicable third-party privacy policies listed on the respective websites listed above.

• Auditors or advisers of our business processes: In individual instances, we may disclose Personal Information to professional advisers acting as processors or controllers including lawyers, bankers, auditors, insurers, and accountants, and to the extent we are legally obliged to disclose or have a legitimate need to disclose your Personal Information.
• Any potential purchasers or investors in the company: We may disclose or transfer your Personal Information if we or any of our subsidiaries or affiliates enter a business transaction such as a change of control, merger, acquisition, reorganization, bankruptcy, or sale of some or all our assets or stock. Any party that acquires our assets or interests as part of such a transaction may continue to use your data in accordance with the terms of this Privacy Policy.
• Legal and regulatory authorities: We may also disclose Personal Information or any information you submitted via the Website if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our affiliates, our Users, yourself or any third-party; (vi) for the purpose of collaborating with law enforcement agencies; and (vii) in case we find it necessary in order to enforce intellectual property or other legal rights.

Advertising

We may use a third-party advertising technology to serve advertisements when you access the Website. This technology uses your information with regards to your use of the Website to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We and / or our third-party partners may use your Personal Information, such as your full name, email address, etc., for the purpose of providing you with promotional materials, concerning our Website and services.

At any time, you may request to unsubscribe and discontinue receiving marketing offers by clicking the “Unsubscribe” link at the bottom of each such communication sent by us.

Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you product and services-related updates and notifications.

Third-Party Collection of Information

Our Privacy Policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via the Website (e.g., by clicking on a link to any other website or location) or via other sites throughout the Internet, different rules may apply to such third parties’ use or disclosure of the information you disclose to them. You acknowledge that we are not responsible for the products, services, or descriptions of products or services that you receive from third parties, or to the content or privacy practices of such parties, and that this Privacy Policy does not apply to any such third-party products and services. You hereby acknowledge and agree that you are solely responsible for assuming any and all risks and consequences associated with the use of any third-party sites to purchase products and services. You further agree that we shall have no liability to you or to any third party whatsoever with respect to your use of any such third-party sites.

For How Long We Retain the Information

Please note that unless you instruct us otherwise, we retain the information we collect for as long as needed to comply with our legal obligations, resolve disputes and enforce our policies and agreements. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. We will retain records or any data containing Personal Information as long as required by applicable laws and regulations.

International Transfer

Since we operate globally, it may be necessary to transfer data, including Personal Information, to countries that apply restrictions to cross-border data transfer (such as the EU). In these instances, we will transfer your Personal Information only to such countries as approved by the applicable regulatory authority (in the case of the EU, by the European Commission) as providing adequate level of data protection or we will enter into legal agreements ensuring an adequate level of data protection.

Privacy Notice for U.S Residents

This part of the Privacy Policy addresses the specific disclosure requirements under the California Consumer Privacy Act of 2018, Cal. Civ. §§ 1798.100 et seq., and the California Consumer Privacy Act Regulations by the Attorney General (collectively, “CCPA“), the Virginia Consumer Data Protection Act, Va. Civ. Code § 59.1 (“VCDPA“), the Colorado Privacy Act, 2021 Colo. ALS 483; 2021 Colo. Ch. 483; 2021 Colo. SB. 190 (“CPA“), the Connecticut Data Privacy and Online Monitoring Act, Conn. Gen. Stat. §42-515 et. Seq. (“CTDPA“), the Utah Consumer Privacy Act, Utah Code Ann. Title 13, Ch. 61 (“UCPA“), (collectively: “US Data Protection Laws“).

Most of the statements, rights and obligations under this part are common to all US Data Protection Laws and apply to you only to the extent determined in the applicable law according to your residency.

Exercising Your Rights

You can exercise your rights by submitting a verifiable consumer request as written below in the “How to Contact Us” section.

Only you or a person authorized to act on your behalf may make a consumer request related to your Personal Information.

The request must:

• Provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information or that you are an authorized representative thereof.
• Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it.
• We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

You may only request a copy of your Personal Information up to 2 times within a 12-month period.

Designating Agents

You can designate an authorized agent to make a request under the CCPA on your behalf if:

• The authorized agent is a natural person or a business entity registered with the Secretary of State of California; and
• You sign a written declaration that you authorize the authorized agent to act on your behalf.

If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please mail a certified copy of your written declaration authorizing the authorized agent to act on your behalf using the contact information below.

If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.

How We Protect Your Information

We take great care in implementing and maintaining the security of the Website and your information. We employ industry standard procedures and policies designed to ensure the safety of your information and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Website, and we make no warranty, express, implied or otherwise, that we will be able to prevent such access.

Minors

We do not knowingly collect or solicit Personal Information from anyone under the age of consent (as determined under the applicable laws where the individual resides; “Age of Consent”). By accessing, using or interacting with our Websites, you certify to us that you are not under the Age of Consent. In the event that we learn that we have collected Personal Information from an individual under the Age of Consent without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under the Age of Consent, then please contact us through the contact details available below.

Updates or Amendments to the Privacy Policy

We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on the Website, as reflected at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Website following such amendments constitutes your acknowledgement and agreement to all amendments to the Privacy Policy.

How to Contact Us

If you have any general questions regarding the Website or the information that we collect about you and how we use it, or if you want to raise a complaint regarding how we have handled your Personal Information, please contact us at: www.ivsvend.com/contact
Innovative Vending Solutions, LLC 1360 North Delsea Drive Clayton, NJ 08312.
If you believe that we have not collected or processed your Personal Information in accordance with applicable laws or in breach of this Privacy Policy, you can file a complaint with the applicable data protection authority.